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    TERMS AND CONDITIONS

    Welcome to Afroditi Goula, your trusted online jewelry store. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Afroditi Goula’s relationship with you regarding this website.

    The term "afroditigoula.gr" or "us" or "we" refers to the owner of the website, whose registered office is: 9th Danaidon str, PC 546 26, Thessaloniki, Greece. The term "you" refers to the user or viewer of our website.

    The use of this website is subject to the following terms of use:

    The content of the website pages are for your general information and use only. It is subject to change without notice.

    Neither we nor any third parties provide any warranty or guarantee as to the accuracy, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such an information and materials may contain small inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

    This website contains material which is owned to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

     All trademarks reproduced in this website which are not the property of or licensed to the operator are acknowledged.  

    Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

    From time to time this website may also include links to other websites (fair exhibitions etc.)These links are provided for your convenience to provide further information. We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without "Afroditi Goula" prior written consent.

    Copyright:

    This eshop website and its content is copyright of "afroditigoula.gr" - © "afroditigoula.gr" 2008. All rights reserved.

    Website Disclaimer:

    The information contained in this website is for general information purposes only. The information is provided by "afroditigoula”, trying to keep the information (up-to-date) correct. Any reliance you place on such information is therefore strictly at your own risk.

    In no event will we be liable for any loss or damage.

    Every effort is made to keep the website up and running smoothly.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    ONLINE SHOP ASSISTANT

    Enjoy shopping at Afroditigoula eshop! Please note that your order will be delivered to your billing address. For details about online shop information and services, please check and click on the topics below:


    Order process: 


    How to order: 


    It has never been easier to shop online! Choose from a wide variety of Afroditigoula products. Online shopping prices are discounted from retail prices in our store.


    Shopping Bag: 

    Use the Shopping Bag as you would in a shop: Products you would like to buy are simply placed inside. Should you change your mind, you can remove a product at any time. A product in the Shopping Bag is not an obligation to buy!

    Adding a product to the Shopping Bag: 

    If you would like to buy a product, just click on the "Shopping Bag" button. You will find this button in the detailed display of products.

    Viewing the Shopping Bag: 

    You may view your Shopping Bag at any time. Simply click on the Shopping Bag in the upper right hand corner. You can then either browse through the shop, or go straight to "Proceed to checkout" and complete your order.

    Changing the number of products in your Shopping Bag

    If you would like to buy more than one of the same product, simply change the amount in the display on your Shopping Bag. Click somewhere else and the content of your Shopping Bag is updated automatically.

    Removing products from your Shopping Bag: 

    Please click on the "Delete" button in the Shopping Bag view. As long as a product remains in the Shopping Bag, your order hasn't been placed.

    Registration: 

    If you are a registered user, your existing address details will be saved.

    Benefits of registration: 

    Speed up online shopping by storing your personal information.

    Add favorite products to your personal Wish List, which can be sent on to friends and family!

    View your order status any time.

    Details given for a registration are protected by your personal password.
    With your username and password, you can easily place orders in the Online Shop
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    COOKIES

    As the majority of websites on the internet does, our Store has the possibility to use cookies to provide visitors/users with information and with better services (list of orders, personal setting, saving products in a bag or reminder list between two visitors and others) as well as to execute orders in the most effective and efficient way.

    Cookies are small numeral files which are sent and stored on the user’s personal computer, enabling websites such as this present to execute multiple user-options, to identify frequent users, to facilitate their access to it as well as for the collection of data and the improvement of the content of the website. Cookies do not cause any damage to the user’s pc or to the files stored on those and are automatically deleted upon leaving the site.

    However, it is clarified that through your browser’s settings you may at any point of time opt to block your browser from receiving new cookies or to request to be asked each time a cookie is to be installed on your hard drive.

    Online shop Countries:

    Please note that Afroditigoula Online delivers to the following regions:

    Argentina, Australia , Austria, Belgium, Bolivia, Brazil, Bulgaria, Canada, Cape Town, Chile, China, Colombia, Cyprus, Czech Republic, Denmark, Egypt, Finland, France, Germany, Great Britain, Hungary, Ireland, Italy, Japan, Johannesburg, Latvia, Libya, Lithuania, Luxembourg, Malta, Mexico, Monaco, Morocco, Netherlands, Panama, Paraguay, Peru, Poland, Portugal, Russia, Saudi Arabia, Slovakia, Slovenia, Spain, Sweden, Switzerland (incl. Liechtenstein) , Tunisia, UK (Wales / Scotland / North Ireland), United Arab Emirates, Uruguay, USA.

    We cannot deliver to other regions/countries.


    In a case you are interested in purchasing a product and you live outside the country of delivery, please contact us:


    Online shop customer service: info@afroditigoula.gr 

                                                    Fax: +302310 229102 

     

    Payment:

    There are two ways to complete your payment for your order:

    1) Bank Deposit: (Available only for EU countries)

    Goula Afrodite
    ALPHA BANK
    Egnatia
    701 Thessaloniki
    Greece
    s.code: BIC CRBAGRAAXXX
    IBAN: GR 62 0140 7010 7010 023 20002640

     


    2) Pay online with your Credit Card:

    Secure Transactions - Alpha Bank DeltaPay
    Afroditigoula.gr in cooperation with Alpha Bank gives you the possibility of direct (On-Line) payment with your VISA or MASTERCARD or AMECH credit card using the 128bit Alpha secure service of DeltaPay .
    The transfer of all credit card information is carried out with the utmost security, the service of DeltaPay inform Afroditigoula.gr only for the success or failure of the transaction and not for information on your credit card, thus ensuring the best possible way, for a secret and succesfull transaction.

     

     

     

    PRIVACY POLICY

     By registering your contact details with us, entering into a purchase agreement with us, or communicating with us electronically, you consent to us collecting, holding, disclosing and using your personal data which you submit to us through the Website/Online Shop (including in relation to your purchase agreement), without your further prior written consent in accordance with this data protection policy. If you decide to register, you may view and modify your data any time you choose. You can revoke your consent to the storage and the processing of your data at any time with your written notification via email or fax to our company and website owner, with effect for the future.

    We will process, disclose, hold and use your personal data and information securely, fairly and lawfully in accordance with the laws of Greek Republic. The processing will be carried out with electronic and automated means. We will use personal data which you submit to us through the Website/Online Shop (including in relation to your purchase agreement) only to enable you to make a purchase of our goods, in relation to any purchase agreement you enter into with us, for market research to improve our website and our product range, to keep you informed about our market activities and goods and services, and delegate to a third party the task of carrying out repair, logistical or other tasks. The data will not be passed on to any other third parties outside afroditigoula.gr in a manner in which it could be used to identify you without us notifying you and obtaining your prior consent. Your personal data is collected, held and used by Afroditi Goula S. A., 9th Danaidon str., 546 26, Thessaloniki, Greece, which is responsible for the management of the personal information. 

     

     

     

     

     

     

     

     

     

    DELIVERY SCHEDULE

    Order today from afroditigoula eshop!

    Delivery time is modulated according to the country of residence and delivery service you choose. Once selected a product, your purchase will automatically begin the process of production, since all the jewellery is handmade, with maximum construction time 7 to 10 business days.

    Afroditi Goula will make every effort to deliver your order on time.

    *Delivery options:

    Durations of delivery for Europe, Canada, USA, Asia, Africa, Australia:

    Orders places from Monday through Friday, from 8 am.

    Shipments of packages will be from Monday through Friday (5 working days), during the morning or afternoon.

    Within Europe, delivery takes approx. 3-7 working days, except rural and isolated regions.

    To Canada, Australia, Africa, Asia and United States of America (USA), delivery takes approx.  7-12 to 14 working days, depending on the shipping service you choose.

    In case of holidays or weekends, orders will be processed the next working day.

    All orders are delivered packed in boxes and bags from the delivery service courier we cooperate.

    *As far as the delivery schedule, the construction time of your order is not being counted.

     

     

     

     

     

     

     

     

     

    RETURN POLICY – CANCELATION OF ORDER

    As a consumer, you have the right to cancel the purchase agreement until two weeks after receiving goods without having to state reasons.
    If you exercise your right of withdrawal and cancellation of your order, we must inform you that the shipping costs are charged entirely to you. ΑκρόασηΦωνητική ανάγνωση

    To cancel the agreement it is sufficient to send within two weeks, a written notice by email at info@afroditigoula.gr , or via fax: +302310 229102 , giving us your full details to credit the amount to your credit card, once we receive the product.
    You can get more information and assistance on the return of the goods by contacting our customer service - online shop, which is available 5 days a week, from Monday to Friday from 08.00 am – 4.00 p.m.
    If you decide to return or cancel your order, you must return the goods in excellent condition and with due diligence package, as the Afroditi Goula handmade jewellery company send them to you.

    Beyond 14 days from the date of receipt, no refund or cancellation is acceptable.

     

     

     

     

     

     

     

     

     

     

     

    AFTER SALES SERVICE

    CARE ADVICES FOR JEWELRY AND ENAMEL: 

    Afroditi Goula’s jewellery are exclusively handmade in silver and gold, tied with precious and semiprecious stones. Some jewellery are crafted with enamel (a highly sensitive material), which must be handled with special care and attention in accordance with the following care tips in order to avoid damages to the jewels, as well as all the jewellery, which the “Afroditigoula” online shop cannot be held responsible for any bad handling or inappropriate use by you.

    To ensure that your Afroditi Goula’s handmade jewellery remain in beautiful original condition over time, please observe the following: 

    - Store your jewellery in the original packaging or a soft pouch to avoid scratching. It is very important to keep your jewellery and jewellery with enamel in good condition, do not store all your jewellery together to reduce the chances of scratches or other damages!

    - Please remove jewellery before washing hands, swimming or applying body care products such as perfume, hairspray, soaps, lotions, oily creams or products containing alcohol, as this could harm the jewel's general condition, as well as the discoloration of enamel and loss of radiance.

    - Put on jewellery last when dressing, and take off first when undressing.

    - Avoid impact with other objects or sharp surfaces, which could cause scratches or cracking of the enamel and harm the jewel’s general condition.

    REPAIRS AND REPLACEMENTS: 

    Afroditi Goula provides you the repair and replacement service of your jewellery.

    Please, contact us, writing an email or sending a fax, in order that we can have a complete idea of the damage that exists on your jewellery.

    Depending on the circumstances, the product will be repaired or replaced.

    In the case of repair – replacement, unfortunately incur the repair costs, and all the shipping costs.

    The cost of repair must be deposited into our bank account and then proceed to pack and sending.

    Delivery time is formed under conditions present in the delivery schedule of the main menu of customer service.

     

     

     

     

     

     

     

     

    SHOPPING SERVICES

    GIFTS AND SPECIAL OCCASIONS  

    Online shop “afroditigoula” provides, with every order, all the products with their certificate, which are accompanied by a high quality greeting card and a pretty gift bag with satin ribbon!